We offer you guaranteed response times and peace of mind that you have a company in place that can resolve your daily IT challenges. This includes unlimited access to our telephone support line, plus unlimited remote access support, enabling us to connect securely to your system, diagnose and resolve the majority of problems. If required we will schedule a visit by one of our experienced engineers.
Our aim is to offer superior levels of customer service, so not only will we solve your problems when you call, but we can proactively monitor your systems to check for potential problem areas.
To speak to us regarding our support packages, please call us on (09) 527 2100 or email us at info@fission.co.nz |